flash cards 1 - Organizational Communication Theory and...

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Organizational Communication Theory and Practice Flash Cards Lecture by Dr. John McClellan Part 1 Enlightment Industrial evolution How to create order Machine theories Human approaches Systems Interpretative turn Meanings Interpretive approach Question/create disorder Critical Question meanings Communication creates both Constitutive Dialogic Choices Choose one Classical, cultural, critical Local/emergent Elite/aprior Otherness/disensus/disorder Order/consensus/sameness Normative/functionalist Interpretive/cultural Critical Dialogic Identity Decision-making Power Resistance Control Conflict Diversity Change Main point Don’t take communication for granted It creates/recreates the meanings that organize our lives
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(Normative) Can help order and control to get tasks/goals accomplished (Cultural) Can help us understand social reality/culture (Critical) Can reveal power relationships and order taken for granted aspects of that reality Main point Studying communication matters…helps us learn: How to talk and interact to enhance functioning of organization (normative) (Cultural) How to understand how patterns of values are (re)created through talk/interaction (Critical) How to question meanings as potentially exploitive and motivate change Why we study communication How communication is important Communication and organization Transmission model S – M – C – R Message = meaning Constitutive model S/R – S/R – S/R – meaning – contexts Message ≠ meaning Organization A complex network of relationships created, maintained, and changed through communication ^ resulting in coordinated activities Communication Equals a dynamic process by which at least two individuals exchange symbols to create meanings that coordinate and control both persons activity and knowledge Organization communication is: 1.) Unique filed in “communication” discipline 2.) Phenomenon that creates within organizations 3.) As a way to describe or explain organizations Normative: 1.) Covering laws 2.) System theory 3.) Communication skills
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