Chapt%202Hospitality%20Facilities%20Management

Chapt%202Hospitality%20Facilities%20Management - Regional...

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Hospitality Facilities Management Chapter 2: Tools Techniques and Budget
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POM
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Property Operating Maintenance Delivering Service What does it look like?
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Maintenance Routine Preventive Predictive Guestroom Guest satisfaction Scheduled Seasonal Replacement Equipment Emergency/Reactive Impact of emergency maintenance?
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Contract Maintenance: WHY? Minimize costs Minimize staff Emergency Shortage Skills
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Maintenance Management Systems How do they operate Why do they operate Effective maintenance Record keeping Establish performance standards Provide performance assessment information Establish status of work in progress
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Facility Checklists What Needs to Work Guestroom Kitchen
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Contract Services and Outsourcing Contract Services Repair and maintenance Outsourcing Laundry foodservice
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Computerized & Internet Facilitates Management CFMS CMMS computer managed maintenance system HVAC Communication systems
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Unformatted text preview: Regional and Corporate Levels Integration of building plans and specifications Internet use POM and Utilities Budget Labor Fringe Benefits Supplies and expenditures Contract maintenance Maintenance department expenditures …………% of property revenue? Utilities Electricity Oil Gas Steam Water Sewer Other fuels Utility taxes Capital Expenditures Management Planning and Budgeting Life expectancy of equipment Function of equipment Durability of item Degree of abuse Overall appearance life Replacement costs of equipment 5 Year Average for replacement Facilities Benchmarking What is BENCHMARKING? Utilities Energy costs per room/per floor Federation of Indian Hotel Associations Expenditures per room as a percentage of revenue ASSET MANAGER OSHA MSDS...
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Chapt%202Hospitality%20Facilities%20Management - Regional...

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