mo 4 ISO MGMT 2 - Management Science II Dr.G.Srinivasan...

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Management Science II Dr.G.Srinivasan Indian Institute of Technology Madras MODULE 4 ISO Need For Formal Quality Systems Consideration to customer’s need for minimizing risk and gaining confidence on a manufacture Supplier benefits by introducing a cost effective system which gives them confidence on their capabilities of meeting contractual requirements A system to compute the cost of quality Purpose Of Using Iso 9000 Demonstrate to customers that you are committed to quality Ability to supply their quality needs Following an internationally accepted standard Brings economy in resources and time because of control Complete record of activities ISO 9001:2000 Standard Five Principles ± Process Approach ± Customer Satisfaction ± Continuous Improvement ± Resources Management ± Data Analysis Sections Of Requirements To Translate In Practice The 8 Principles Of Tqm ± quality management systems ± (QMS, documentation requirements) 1
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Management Science II Dr.G.Srinivasan Indian Institute of Technology Madras ± management responsibility ± (Management commitment, Customer focus, Quality Policy, Planning, Responsibility, Authority and Communication, Management Review)
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mo 4 ISO MGMT 2 - Management Science II Dr.G.Srinivasan...

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