ISO_Ethics_CSR_MASTER - Ethics& Governance Dr J L Gupta...

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Unformatted text preview: Ethics & Governance Dr J L Gupta MDI The New Challenges The Challenge of International Competition The Challenge of New Technologies The Challenge of Increased Quality The Challenge of Employee Motivation and Commitment The Challenge of Managing a Diverse Work Force The Challenge of Ethical Behaviour Five Basic Values for Managerial Roles Integrity Sensitivity Creative Thinking Confidence Service Mindedness What is Ethics? “Ethics is the study of virtue” Dr. Jim Toner, AWC “Ethics is the critical study of standards for judging the rightness or wrongness of conduct” Barbara Whitehead “Ethics is the name we give to our concern for good behavior” Albert Schweitzer What is Ethics Ethics is NOT It IS about the about the way way things OUGHT things are to be Ethics Defined… A study of the standards of conduct and moral behavior. A system or code of morals of a particular philosophy, religion, group, profession, etc. In other words, Ethics is about appropriate behavior, such as: What is good and bad; Right and wrong. Moral duty and obligation; Principles and values. Ethics and the law Ethics Law grey area ETHICAL PEOPLE “ An ethical person often chooses to do more than the law requires, and less than the law allows – there is a difference between what you have a right to do, and what is right to do “ Defining morality, ethics and ethical theory Morality is concerned with the norms, values and beliefs embedded in social processes which define right and wrong for an individual or a community. Ethics is concerned with the study of morality and the application of reason to elucidate specific rules and principles that determine right and wrong for any given situation. These rules and principles are called ethical theories . …that can be applied to any situation . … to produce ethical theory … Ethics rationalizes morality … Morality Ethics Ethical theory Potential solutions to ethical problems The relationship between morality, ethics and ethical theory Why is ethics important? 1. Power and influence of business in society 2. Potential to provide major contribution to society 3. Potential to inflict harm 4. Increasing demands from stakeholders 5. Lack of business ethics education or training 6. Continued occurrence of ethical infractions 7. Evaluating different ways of managing business ethics 8. Interesting and rewarding Why act Ethically? (contd.) The reasons for an organisation to be ethical include: • To prevent harm to the general public, • To build trust with key stakeholder groups, • To protect themselves from abuse from unethical employees and competitors, • To protect their own reputations, • To protect their own employees, and • To create an environment in which workers can act in ways consistent with their values. Types of misconduct employees observed among co-workers Source: Ethics Resource Center (2005) Type of Misconduct of Co-Workers...
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This note was uploaded on 03/03/2011 for the course MARKETING 101 taught by Professor Singh during the Spring '11 term at Management Development Institute.

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ISO_Ethics_CSR_MASTER - Ethics& Governance Dr J L Gupta...

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