dispute resolution 23

dispute resolution 23 - CONS Unless court mandated you...

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CONS - Unless court mandated you cannot compel participation - No power of court to get information - NO appeal - No standardized process - Skill of mediator important - Only works if parties cooperate IN MEDIATION YOU CAN: - Tell the other person what is important to you - Tell them what you want them to understand - Ask questions - Hear what they have to say - Talk about what you want to have happen - Talk directly to each other, to talk thing through - People usually hear new information - Often, people feel heard for the first time. PRE-MEDIATION - Organize a meeting - Talk to participants - Get preliminary information - Explain process and what they can expect
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- Welcome and words of encouragement - Purpose, process mediator’s role - Private and neutral - Forms and logistics - Confidentiality - Ground rules - What will happen - Possibility of separate meetings - Willingness to go ahead UNITERRUPTED TIME TO SPEAK - Each side gets to tell their story - Listening important - Select someone to start
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dispute resolution 23 - CONS Unless court mandated you...

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