Chapter_06 - 175| Chapter 6: Motivation Through Goal...

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Unformatted text preview: 175| Chapter 6: Motivation Through Goal Setting and Reward Systems Chapter 6 Motivation Through Goal Setting and Reward Systems CHAPTER OVERVIEW Goals play an important part in motivating individuals to strive for high performance. The basic concepts in goal setting remain an important source for motivating employees. Regardless of the nature of their specific achievements, successful people tend to set goals. In this chapter, the basic nature of goals and goal setting is examined. Locke and Lathams goal-setting model is examined in depth. The chapter also explores four different reward systems for use in motivating employees toward high performance. These reward systemsgain-sharing programs, profit- sharing programs, skill-based pay, and flexible benefit planscan be used separately or in combination to help enhance peoples job performance. The organizational and managerial implications of the different goal setting and reward systems are discussed as well. A model for choosing among the reward systems is developed also. Finally, cross-cultural differences in reward practices are explored. LEARNING GOALS Upon completion of this chapter, the students should be able to: Explain how goal setting affects performance. State the effects of goal setting on job satisfaction and performance. Describe four reward programs for improving performance. CHAPTER OUTLINE I . Learning from Experience : Continental Airlines is Flying High II. Model of Goal Setting and Performance A. Importance of Goal Setting B. Challenge C. Teams CompetencyJeff Gordons Rainbow Warriors D. Moderators 176| Chapter 6: Motivating Through Goal Seting and Reward Systems E. Mediators F. Performance G. Ethics CompetencyThe Gap H. Rewards I. Satisfaction III. Effects of Goal Setting A. Impact on Performance B . Communication CompetencyCincinnati Childrens Hospital Medical Center C. Limitations to Goal Setting D. Managerial Guidelines IV. Reward Programs for Improving Performance A. Gain-Sharing Programs B. Profit-Sharing Programs C. Self CompetencyMcDonalds Rewards Program D. Skill-Based Pay Programs E. Flexible Benefit Programs F. Managerial Guidelines G. Reward Practices in Different Countries V. Chapter Summary A. Key Terms and Concepts B. Discussion Questions VI. Experiential Exercise and Case A. Experiential Exercise: Self Competency Goal Setting B. Case: Diversity CompetencyAllstate Insurance Company KEY TERMS AND CONCEPTS Fourteen key terms and concepts are developed in Chapter 6. The key terms and concepts, along with definitions or appropriate descriptions, are as follows: Cafeteria-style benefit programs: flexible benefit plans. Feedback: provides information to the employee about how well they are doing....
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This note was uploaded on 03/07/2011 for the course MGMT 6131 taught by Professor Flynn during the Winter '10 term at GCSU.

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Chapter_06 - 175| Chapter 6: Motivation Through Goal...

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