Chapter_13 - Chapter 13: Making Ethical and Managerial...

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Unformatted text preview: Chapter 13: Making Ethical and Managerial Decisions | Chapter 13 Making Ethical and Managerial Decisions CHAPTER OVERVIEW Chapter 13 discusses making ethical and managerial decisions in organizations. First, we discuss core concepts and principles that are fundamental to ethical decision making and behavior. Next, we review the features of four models for making managerial decisions. Then, we conclude with a presentation of two approaches for stimulating creativity in decision making. LEARNING GOALS Upon completion of this chapter, the students should be able to: Explain and apply the core concepts and principles for making ethical decisions. Describe and use four models for making managerial decisions. Explain organizational creativity and how to foster it. CHAPTER OUTLINE I. Learning from Experience: The Ethics of Jim Sinegal, Co-Founder and CEO of Costco II. Making Ethical Decisions A. Ethical Intensity B. Decision-Making Principles and Decision Rules C. Concern for Affected Individuals D. Benefits and Costs E. Determination of Rights F. Ethics CompetencyUN Global Compact: Human Rights Principle 173 | Chapter 13: Making Ethical and Managerial Decisions III. Making Managerial Decisions A. Rational Model B. Change Competency St. Vincents Rational Initiatives C. Bounded Rationality Model D. Evidence-based Management Model E. Self CompetencyDiane Schueneman, Senior VP and Head of Merrill Lynchs Global Infrastructure Solutions Group F. Political Model IV. Stimulating Creativity in Organizations A. Nature of Organizational Creativity B. Lateral Thinking Method C. Brainstorming Method D. Teams CompetencyFuncoms Teams Foster Organizational Creativity V. Chapter Summary A. Key Terms and Concepts B. Discussion Questions VI. Experiential Exercises and Cases A. Experiential Exercise: Ethics Competency----You Make the Decision B. Case: Communication CompetencyBruce Moeller, CEO of DriveCam, Inc. The Way I Work KEY TERMS AND CONCEPTS Thirty-seven key terms and concepts are developed in Chapter 13. The key terms and concepts, along with definitions or appropriate descriptions, are as follows: Analogy technique: involves developing a statement about similarities among objects, persons, and situations. Bounded rationality model: describes the limitations of rationality and emphasizes the decision- making processes often used by individuals or teams. Concentration of effect: the inverse function of the number of people affected by a decision. Cross-fertilization technique: involves asking experts from other fields to view the problem and suggest methods for solving it from their own areas of expertise. Dictionary rule: ranking items the same way a dictionary does: one criterion (analogous to one letter) at a time, giving greater importance to the first criterion, and so on....
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This note was uploaded on 03/07/2011 for the course MGMT 6131 taught by Professor Flynn during the Winter '10 term at GCSU.

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Chapter_13 - Chapter 13: Making Ethical and Managerial...

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