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Ch03 - Chapter 3Perceptions and Attributions TRUE/FALSE 1...

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Chapter 3—Perceptions and Attributions TRUE/FALSE 1. According to Learning from Experience: Thia Breen, President, Estee Lauder Americas and Global Business Development, Breen says navigating the times when life is unfair will be the most important thing you can do. ANS: T PTS: 1 DIF: Easy REF: p. 67 NAT: AACSB Analytic | Creation of Value MSC: Recall 2. According to Learning from Experience: Thia Breen, President, Estee Lauder Americas and Global Business Development, Breen says one of the lessons she has learned is that success is about standing out from the team. ANS: F Breen says one of the lessons she has learned is that success is about putting together a high- performance team. PTS: 1 DIF: Easy REF: p. 67 NAT: AACSB Analytic | Creation of Value MSC: Recall 3. People base their behaviors on what they perceive reality to be, not necessarily on what reality is . ANS: T PTS: 1 DIF: Easy REF: p. 68 NAT: AACSB Analytic | Creation of Value MSC: Recall 4. Perception is the process by which people select, organize, interpret, and respond to information from the world around them. ANS: T PTS: 1 DIF: Easy REF: p. 68 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 5. Feel and think are the key words in the definition of perception. ANS: F The key words in the definition of perception are selection and organization . PTS: 1 DIF: Moderate REF: p. 68 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 6. Everyone selectively ignores some aspects of the environment while selectively paying attention to others. ANS: T PTS: 1 DIF: Easy REF: p. 68 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 7. In the perceptual process, the first step is perceptual selection. ANS: F
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The first step in the perceptual process is observation. PTS: 1 DIF: Moderate REF: p. 68 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Comprehension 8. People base their behaviors on reality. ANS: F People base their behaviors on what they perceive reality to be, not necessarily on what reality is . PTS: 1 DIF: Easy REF: p. 68 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 9. According to the Across Cultures Competency: Feng Shui in Singapore, when the Grand Hyatt placed its lobby doors on an angle, moved fountains to the front of the building, and installed a flag pole on the fourth floor, business decreased. ANS: F The changes actually lead to an increase in business. PTS: 1 DIF: Moderate REF: p. 70 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 10. According to the Across Cultures Competency: Feng Shui in Singapore, the back left corner of a store is the wealth area and anything to do with money is placed there. ANS: T PTS: 1 DIF: Moderate REF: p. 70 OBJ: 3-1 NAT: AACSB Analytic | Creation of Value MSC: Recall 11. Selective screening depends upon several factors, some of which are in the external environment and some of which are internal to the perceiver.
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