{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Ch06 - Chapter 6Motivation through Goal Setting and Reward...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 6—Motivation through Goal Setting and Reward Systems TRUE/FALSE 1. In Learning from Experience: Continental Airlines is Flying High, one of Gordon Bethune’s first moves as CEO was to set goals that were measurable in the Go Forward Program. ANS: T PTS: 1 DIF: Easy REF: p. 161 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 2. In Learning from Experience: Continental Airlines is Flying High, one of Gordon Bethune’s first moves as CEO was to hold up the policy manual in front of employees and tell them to stick to procedures. ANS: F Bethune burned the policy manual and told employees to make decisions that were good for the company and its customers. PTS: 1 DIF: Easy REF: p. 161 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 3. The definition of goal setting is a process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organization efficiency and effectiveness. ANS: T PTS: 1 DIF: Easy REF: p. 162 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 4. Goals are the future outcomes or results that individuals and groups desire and strive to achieve. ANS: T PTS: 1 DIF: Easy REF: p. 162 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 5. The goal-setting process is one of the most important motivational tools for affecting the performance of employees in organizations. ANS: T PTS: 1 DIF: Easy REF: p. 162 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 6. Goal setting has four motivational aspects: goals direct attention, goals regulate effort, goals increase persistence, and goals foster strategies and action programs. ANS: T PTS: 1 DIF: Easy REF: p. 163 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 7. The premise of the goal-setting model is that a goal works as a motivator because it promotes the experience of equity in workplace interactions.
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
ANS: F The premise of the goal-setting model is that a goal works as a motivator because it allows people to compare their present performance with that required to achieve the goal. PTS: 1 DIF: Easy REF: p. 163 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Comprehension 8. The premise of the goal-setting model is that a goal works as a motivator because it allows people to compare their present performance with that required to achieve the goal. ANS: T PTS: 1 DIF: Easy REF: p. 163 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 9. Goal setting has four motivational aspects: goals direct attention, goals regulate effort, goals increase persistence, and goals are hygiene factors. ANS: F Goal setting has four motivational aspects: goals direct attention, goals regulate effort, goals increase persistence, and goals foster strategies and action programs. PTS: 1 DIF: Easy REF: p. 163 OBJ: 6-1 NAT: AACSB Analytic | Motivation Concepts MSC: Recall 10. The development of "SMART" goals at PPG industries, a Pittsburgh-based paint and glass manufacturer, resulted in an increase of sales performance by more than 25 percent.
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern