Zo's Chapter 10

Zo's Chapter 10 - Alonzo A. Moncur II Learner I.D. # 282622...

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Alonzo A. Moncur II Learner I.D. # 282622 Bagt 393 Chapter 10 Discussion 1.) Think of a manager that you have worked for. Was this manager also a leader? Explain your response. I worked with a supervisor in corrections who possessed good leadership skills. The supervisor led by example. The supervisor was always professional, prompt, courteous, well groomed, etc. The supervisor knew how to motivate all of her subordinates, so they could perform to their highest level of potential. 2.) Max De Pree, former CEO of Herman Miller, stated, “The first responsibility of a leader is to define reality. The last is to say thank you. In between the leader is a servant.” What challenges and dilemmas might you experience in attempting to lead on the basis of this advice? A leader does exactly what the title says, lead. I think Max De Pree may have lacked the ability to use authority. If you are a manager who possess leadership skills, than you have the ability to influence your staff’s behavior. I do not believe a leader is a servant. I believe a leader controls every situation by his/her influence over others. 3.) Describe a manager that you have worked for in terms of her use (or lack of use) of the five sources of power: legitimate, reward, coercive, referent, and expert. The supervisor wanted all inmates conforming to uniform regulations. If any inmate did not comply the supervisor would place them in disciplinary lockdown (legitimate power). Because I had complete control of my unit I was allowed 1 day a week to work outside of my unit away from inmate contact (reward power). The supervisor never used coercive power with me. When I first began working with the supervisor we had a conflict because I did not run my unit like every other officer. Once she saw that I had complete control of my unit, she apologized for second guessing my abilities (referent power). The supervisor taught me how to be a supervisor and gave me knowledge to become an effective officer. She was very knowledgeable with policies and procedures (expert power). 4.) In terms of your description in Question 3, how effective was this manager in using each of these sources of power?
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The supervisor was extremely effective. I was very comfortable in my work environment and always knew that she would back me up in any situation. Because of the supervisor I had job satisfaction. 5.) How would you characterize Bonnie Reitz of Continental Airlines, in terms of the behavioral model of leadership? What specific principles presented in the Managing Self Competency feature represent consideration and intimidating structure? Consideration is represented with her principles of leadership as followed: listening, focus, and no surprise. Initiating structure is represented with her principles of leadership as follows: Integrity, Strength, Measurement, and Action. All of these principles showed that Mrs. Reitz possessed good managerial and leadership qualities. 6.) Reread the Managing Communication Competency feature on Ken Chenault. What
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Zo's Chapter 10 - Alonzo A. Moncur II Learner I.D. # 282622...

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