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Week 2 Quiz - 88 out of 100 1 ,price,promotionandpeople...

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88 out of 100
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1. The 4-P cycle of continuous improvement focuses on product, price, promotion and people. a. True b. False
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2. All of these factors were responsible for high output in the relay assembly test room experiences of the Hawthorne findings  except: a. Money. b. Fear of unemployment during the Great Depression. c. Managerial discipline. d. Supportive supervision. e. High-quality raw materials.
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3. According to Clark Wilson's research, effective managers recognize good performance with rewards and positive reinforcement. a. True b. False
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4. The contingency approach discourages managers to view OB within a situational context. a. True b. False
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5. The pioneering work on TQM was done by: a. Mayo. b. Deming. c. Follett. d. McGregor. e. Schronberger.
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6. POB stands for Permanent Organizational Behaviors. a. True b. False
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7. Nucor Corporation is in the business of a. Data processing b. Human resource management c. Making steel d. Third-party logistics e. Financial services
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8. Which of these is a Theory X assumption about people at work? a. Work is a natural activity. b. People are capable of self-direction if they are committed to objectives. c. The typical employee can learn to accept and seek responsibility. d. People generally become committed to objectives if they are rewarded for doing so. e. Most people prefer to be directed.
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9. The nature of interpersonal relationships for 21stcentury managers should be which of these? a. Win-lose b. Competitive c. Judicial d. Neutral e. Cooperative
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10. As a production manager of Great Golf Products (GGP), Hansa believes that her employees are capable of self-direction and  self-control. She also believes that they are committed to Titanium's objectives since they are rewarded for doing so. Hansa can  be described as a: a. Theory X manager. b. Theory Z manager. c. Futuristic manager. d. Theory Y manger. e. Hawthorne manager.
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11. If Monica wants to be an effective manager, which of these skills, according to Wilson's research, she should focus on  developing? a. Vertical communication b. A monocultural orientation c. Develop narrow specialty d. Empowerment and delegation e. Competitive interpersonal relationships
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12. Jeremy, CEO of JNJ Computers, wants to build his company around the people-centered practices. Based on Pfeffer's research,  which of these practice(s) should he adopt? a. Less emphasis on status b. Generous pay for performance c. Power to the people d. Job security e. All of these.
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13.
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