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notes 2 - Ex dell has 2000 systems Pro buying little...

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23:58 Operations How do i run day-to-day business? Sales related Operations Applications Order entry Finished goods inventory management Order management Customer service Any time you rate a product on amazon, that’s a customer system service that  does that Which of the following  operations  applications would be MOST important to Best  Buy if opening today? If you were on the product launch team for amazon with budget of amazon, can  only buy 2 systems; which would you buy? Order entry & finished goods Are subjective, but can substantiate Human Resources Human Resources Applications Recruiting Assessment Development & Training HR planning Compensation Functional IS IS needs for functional areas of our company Priority list based on business needs Justification for IS planning Functional IS Issues
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Have multiple systems, each with slight duplication of data
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Unformatted text preview: Ex: dell has 2000 systems Pro: buying little systems are inexpensive Con: data all over the place, hard to get aggregated report Over time, becomes expensive to maintain these systems To make up for this problem, can use Cross-Functional IS Take a bunch of functionality and put it in one place Like printer/copier/scanner in one Ok at everything, but not excellent at one thing Doesn’t do one particularly awesome, but does all of the jobs it needs One type of a cross func system is customer relationship management system (CRM) A little functionality of customer across all depts. (mkt, inbound logistics, operations of manuf, outbound log, service and support) Salesforce.com 23:58 23:58...
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  • Fall '08
  • Staff
  • order entry, Operations Applications Order, Order management Customer, business needs Justification, product launch team

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