This preview shows pages 1–3. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: resolve BPM issues Cross- Functional Processes Business process crosses into multiple departments w/i a single company (customer relationship management, etc) BPM authority shared across several or many departments; problem resolution via committee and policy; is more difficult bc no manager has authority over all activities Interorganizational Processes Business process crosses into multiple companies (ex: supply chain mngmnt) BPM authority shared by multiple companies. Problem resolution via negotiation & contract 00:02 00:02...
View Full Document
- Fall '08