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Unformatted text preview: Chapter 13 Learning Outcomes 1- Explain the basics of motivation. The basics of motivation are: effort and performance, need satisfaction, extrinsic and intrinsic rewards, motivating with the basics. Effort and performance has to do with the fact that working hard should lead to a good job; job performance = motivation * ability * situational constraints. What is more the employee has to have satisfied needs, and needs means the physical or psychological requirements that must be met to ensure survival and well-being. Satisfaction is very important because a satisfied employee is a happy one therefore they will perform better. What is more between performance and satisfaction there has to be rewards. These can be intrinsic or extrinsic, intrinsic rewards are natural rewards associated with performing a task or activity for its own sake; extrinsic rewards are rewards that are tangible, visible to others, and given to employees contingent on the performance of specific tasks or behaviors. 2- Use equity theory to explain employees’ perceptions of fairness affect motivation. Equity theory is a theory that states that people will be motivated when they perceive that they are being treated fairly. The components of this theory are: inputs, outcomes referents, outcome/input ratio, underreward, overreward. Inputs in this theory are the contributions employees make to the organizations; outcomes are the rewards employees receive for their contributions to the organization; referents others with whom people compare themselves to determine if they have been treated...
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- Spring '11
- Management, good performance, isible