{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Chapter 16 Learning Outcomes

Chapter 16 Learning Outcomes - Chapter 16 Learning Outcomes...

Info icon This preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 16 Learning Outcomes 1- Describe the basic control process. The basic control process first starts by setting standards, which is a basis of comparison for measuring the extent to which various kinds of organizational performance are satisfactory or unsatisfactory. Then it follows by measuring the performance of the process and then comparing those results with the standards that were created in the beginning. Then the manager has to identify the deviations, and then analyze these deviations to see why they are different from the standards. Finally, the manager has to develop & implement program for corrective action. After these actions are implemented the cycle starts again. 2- Discuss the various methods that managers can use to maintain control. There are five different methods to achieve control: bureaucratic, objective, normative, concertive, and self-control. Bureaucratic control is top-down control, in which managers try to
Image of page 1
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern