Unformatted text preview: position also carries some customer relations work at this time. As you recall, we spoke at length during your interview about the recent struggles with customer satisfaction. We have had trouble this season with our airplanes and terminals as well as our staff. The logistics of the airport terminals are nothing new to you, so we will need you to step in and help us find solutions immediately. We also desire at this time to have you prepare a new training packet and tutorials for the front-line employees. We know that many of the current issues will be resolved when proper training is more accessible. Please send your acceptance of this position via email to [email protected] or simply call my office at (480) 345-6789. Sincerely, Adam S Goit CEO MidWest Airlines...
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This note was uploaded on 03/10/2011 for the course MCOMM 320 taught by Professor Rockwood during the Fall '07 term at BYU.
- Fall '07