Lashundra Jones_MT302_Unit_8_Assignment

Lashundra Jones_MT302_Unit_8_Assignment - James W. Caruso...

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James W. Caruso Has Communication Problems Lashundra T Jones MT302 Organizational Behavior Unit Eight: Case Incident 1 James W. Caruso has communication problems Date: April 18, 2010 1
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James W. Caruso Has Communication Problems 1. Poor communication is a problem that many companies have to deal with. I think that many employees accuse their bosses of being poor communicators because they have the mentality of I am your superior or I am the boss and you are the employee and I determine what needs to be communicated to you and what does not. Another factor is weak links in the chains, your boss might not be responsible for the lack of communication due to the simple fact that he was not properly given the information. Also some bosses will not take into consideration an individual’s processing capacity and in turn create an information overload. This can cause an employee to select out, ignore, or forget information. 2. Since reinforcement theory deals with the process of shaping behavior by controlling the
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Lashundra Jones_MT302_Unit_8_Assignment - James W. Caruso...

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