Lashundra Jones_Unit 7 Assignment_HR400

Lashundra Jones_Unit 7 Assignment_HR400 - well on their own...

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Home Depot: Interviewer’s Notes Lashundra T. Jones Kaplan University HR400-01 Professor Hill September 10, 2010
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Interviewer’s Notes Lowe’s, hardware store 5 years supervisory experience Handled schedule changes and issues and shipment discrepancies for customers and store Resolved customer issues Has no trouble working nights Can provide necessary directions or assistance to co-workers Resolves employee disputes without the assistance of a manager Adheres to company policies Objective when handling employee problems Open minded towards different solutions Encourages teamwork Summarizing Statement “Feels there is not a lot of differences between working at night and working during the day except for the type of customers you deal with and less supervision.” The night time supervisor position is one that requires the applicant to be able to work
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Unformatted text preview: well on their own when the manager is off duty. It also requires prior supervisory experience and the ability to resolve customer and employee concerns. Ms. Jones has five years of supervisory experience at Lowe’s including handling schedule issues and changes, shipment discrepancies; customer and co-worker concerns; resolves employee disputes; provides directions to co-workers; assist customer; adheres to company policies; objective at handling employees; encourages teamwork; “feel there is little to no differences between working the day shift and night shift.” Reference Arthur, D., (2001), Recruiting, Interviewing, Selecting and Orienting New Employees, 4 th ed., AMACOM, New York, New York...
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Lashundra Jones_Unit 7 Assignment_HR400 - well on their own...

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