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Unformatted text preview: 2009). Their mission statement says that they want to WOW their customers. (Buffalo Wild Wings, INC, 2009). In order to WOW their customers they have to hire the right people who have an outstanding personality. Once the right people are hired, they also may need a little “tweaking.” Training helps to improve areas where an individual may be lacking. By cross training our employee’s will be well rounded and ready for advancements. When employees do well, it is good to reward them. Show them how much they are appreciated and that they are doing well. References: Buffalo Wild Wings Complaints . (2009). Retrieved November 16, 2009, from Complaints Board: http://www.complaintsboard.com/bycompany/buffalo-wild-wings-a46420.html Buffalo Wild Wings, INC. (2009). Our Mission . Retrieved November 10, 2009, from Buffalo Wild Wings web site: www.buffalowildwings.com...
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- Spring '11
- Want, Buffalo Wild Wings