McGrew_MBA 713 6-3 formal report

McGrew_MBA 713 6-3 formal report - M c G r e w | 1 Franklin...

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Unformatted text preview: M c G r e w | 1 Franklin University Comprehensive Plan to Improve the Quality of Sherwin-Williams H R M Practices Assignment 6-3 Prepared for: Dr. Dennis Cashman Prepared by: Trish McGrew June 22, 2010 M c G r e w | 3 The Sherwin-Williams Company About the Company Henry Sherwin and Edward Williams founded Sherwin-Williams Company in 1866 and their company has grown to be the largest producer of paints and coatings in the United States and is among the largest producer in the world (Sherwin-Williams, 2010). Sherwin-Williams' products include a variety of paints, finishes, coatings, applicators, and varnishes sold under the names Dutch Boy, Krylon, Martin-Senour, Red Devil, Sherwin-Williams, Thompson's WaterSeal, and Minwax. Sherwin Williams has been an outstanding competitor during its 140 plus years of existence. Sherwin continues their ongoing success by focusing on their employees and customers. With environmentalists constantly trying to improve standards, Sherwin Williams is there to meet the challenge. When Sherwin-Williams hires employees they put them in the position to run their own store, this process stimulates entrepreneurial thinking (Sherwin- Williams, 2010). They recognize the value of human capital within the company and by taking care of their customers; they are able to take care of all of their employees. By taking care of employees, the company creates their own sense of self-motivation (T. J. M., 2005). Sherwin-Williams concentrates their business on the manufacture, distribution, and sale of paint, coatings, and related products to professional, industrial, commercial, and retail consumers. The attitude of human resources is reflected in their people, products, and stakeholders. Sherwin-Williams operate as a business within a business. Because they are the only national paint company they have a sustainable competitive advantage unlike their competitors ICI paints and Benjamin Moore & Co., which are smaller and regional. M c G r e w | 4 Current Human Resource Management (HRM) practices Sherwin Williams and HR uses a combination of innovation and market development strategies to realize the long-term objectives of improving local market position, creating a high focus on customer satisfaction, attaining high employee morale, and increasing DIY market share (Sherwin-Williams, 2010)(Sparrow, 2010). Recruiting & Retention practice One organizational strategy is to practice cost efficiency, which can increase shareholder value. For example, when a front-line manager if left to choose a new employee such as a district sales manager it is wise to implement good hiring practices to ensure the best employee for the job is chosen or it could cost the company in the long-run. Nevertheless, by recruiting a merely average individual, the company loses the opportunity to gain competitive advantage through a hiring decision. (Barlett & Ghoshal, 2002)....
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This note was uploaded on 03/11/2011 for the course MBA 713 taught by Professor Prof.cashman during the Fall '10 term at Franklin.

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McGrew_MBA 713 6-3 formal report - M c G r e w | 1 Franklin...

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