McGrew MBA 713 Reward & Recognition

McGrew MBA 713 Reward & Recognition - Franklin...

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Franklin University Rewards, Recognition, & Performance Management Prepared for: MBA 713-E1WW Dr. Cashman Prepared by: Trish McGrew June 8, 2010
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M c G r e w , R e w a r d s , R e c o g n i t i o n , & P e r f o r m a n c e M a n a g e m e n t | 2 To: Dr. Cashman From: Trish McGrew Date: June 8, 2010 Business Brief Human Resource can provide services that play a pivotal role in the recognition process of any business. The expertise this department provides is often crucial. Human Resource staff can greatly assist a manager’s recognition effort. They can significantly improve the recognition process and employee job satisfaction. If employees are satisfied with their job and feel that their hard work is recognized then those employees are likely to be loyal to their employer and be more productive and creative. When the people in Human Resource discover that job satisfaction is suffering because employees crave recognition, they often find themselves in a frustrating position. However, they strive to create sophisticated and imaginative programs, survey employees on preferences, create metrics, and track results. While HR’s intentions are admirable, inevitably, if the managers do not drive recognition, their efforts are usually wasted. As a manager who wants their people to feel recognized, the manager has to be willing to accept responsibility for recognition. Management can allow HR to support them but not replace them. Sherwin-Williams/Minwax Rewards Program Minwax, owned by Sherwin-Williams, takes great pride in rewarding their top employees. According to Mrs. Schnautz, Human Resource Manager, Minwax rewards their employees for their length of employment. Every five years an employee is with the company, they received a
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M c G r e w , R e w a r d s , R e c o g n i t i o n , & P e r f o r m a n c e M a n a g e m e n t | 3 reward (personal communication, June 6, 2010). For example, Rick McGrew, shipping tech, has been employed with Minwax for eleven years. He has received two awards for his time of employment. Mr. McGrew was able to choose which gift from a wide selection of items offered (personal communication, June 6, 2010). Minwax believes it is important to reward employees for their longevity with the company as it aids in the retention process. In addition, Minwax
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McGrew MBA 713 Reward & Recognition - Franklin...

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