Ch11 Matching Quiz - and mental skills required, duties,...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
MATCHING QUIZ Match the following statements with the correct key term. job analysis job description job specification conciliation mediation arbitration A description of the qualifications necessary for a specific job, in terms of education, experience, personal characteristics, and physical characteristics. A dispute-resolution method that brings in a neutral third party to settle the dispute; the arbitrator's solution is legally binding and enforceable. A formal, written explanation of a specific job, which usually includes job title, tasks to be performed, relationship with other jobs, physical
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: and mental skills required, duties, responsibilities, and working conditions. A dispute-resolution method that brings in a neutral third party to keep labor and management talking. The process of determining, through observation and study, pertinent information about Mob--the specific tasks that comprise the job; the knowledge, skills, and abilities necessary to perform the job; and the environment in which the job will be performed. A dispute-resolution method that brings in a neutral third party to suggest or propose a solution to the problem....
View Full Document

This note was uploaded on 03/12/2011 for the course BUSINESS 300 taught by Professor Reynolds during the Fall '10 term at Los Rios Colleges.

Ask a homework question - tutors are online