OrganizationaltechnologyPlan

OrganizationaltechnologyPlan - Technology plan 1...

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Technology plan 1 Organizational Technology Plan: IBM University of Phoenix Angel McSwain, Cynthia Gibson, Justin Grunigen and Sherry Malloy Micheal Zervos TEC 401 September 25, 2007
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Technology plan 2 Organizational Technology Plan: IBM IBM has been very active in the past few years. It is currently rolling out the first of a new series of product and service offerings targeted around governance, risk, and compliance. After doing research on IBM, we found that they are initially targeting three areas, IT security, business resilience, and service management. For the most part, this is a regrouping of existing IBM products and services that have added new content and focus. For instance, IBM's Service Management body of offerings starts with a new "Business of IT Workshop," where CIO’s and directory-level staff are taught the essentials of demonstrating what IT is (example could be running the trains on time, and meeting the demands of the business). It then drills down to more hands-on workshops covering service management strategy, planning, and staff assessment. The technology used at IBM is considered an advanced information technology system; which includes computer systems, software, networking systems, storage devices and microelectronics. These different types of technologies are used to support business processes and the improvement of the organization, by supporting the goals of the business. Technology also offers a better way of communication within organizations and allows the ability to communicate global. However, with these improvements come unique challenges that a management team must learn to overcome. Some of the challenges presented to management, due to existing technology, are uncertainty of new technology, training, and when the business needs change, what strategy to use to approach the staff. One strategy to overcome the challenges previously presented, is by utilizing one of the most important functions of management, planning. This is where the use of technology (e-mail) can be most useful to communicate with the employees, to reduce time and
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Technology plan 3 effort to achieve goals. Another strategy and area of responsibility for management is to continue to enhance his/ her organizational skills. This will result in a management team that is able to better assist employees, and help apply ongoing training where it is needed, implementing new technology. This would allow the management team to lead a more successful staff. Finally, during the controlling function of management in technology, the manager is expected to help the staff understand that he/ she is available to guide them into the skills, because of the successful training received. Because IBM strives on best practices for their employees, and offers ongoing training as
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This note was uploaded on 03/15/2011 for the course RES 342 taught by Professor Carey during the Spring '08 term at University of Phoenix.

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OrganizationaltechnologyPlan - Technology plan 1...

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