Implement change management with these six steps

Implement change management with these six steps -...

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Implement change management with these six steps by Change Tech Solutions Inc. | Dec 1, 2003 Tags: Leadership , Change Tech Solutions Inc. , change management , change request 4 comment(s) Email Save Print 10 Takeaway: Good change management acts like a traffic light that regulates the smooth flow of changes. Set up a well-deployed process to ensure that changes don't negatively affect your system performance as a whole. Change management deals with how changes to the system are managed so they don't degrade system performance and availability. Change management is especially critical in today's highly decentralized, network-based environment where users themselves may be applying many changes. A key cause of high cost of ownership is the application of changes by those who don't fully understand their implications across the operating environment. In effective change management, all changes should be identified and planned for prior to implementation. Back-out procedures should be established in case changes create problems. Then, after changes are applied, they are thoroughly tested and evaluated. This article describes the process steps for change management and factors critical to its success. Step 1: Define change management process and practices As you would with other systems management disciplines, you must first craft a plan for handling changes. This plan should cover: Procedures for handling changes —how changes are requested, how they are processed and scheduled for implementation, how they are applied, and what the criteria are for backing out changes that cause problems Roles and responsibilities of the IT support staff
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Implement change management with these six steps -...

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