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Jamie Common2987Assessment Task 1: Case Study: Leyland Trucks: Continuous Improvement Within an Organisation1.What is Kaizen? Why Leyland has implemented a practice Continuous Improvement?Kaizen is a Japanese principle. The term ‘kaizen’ means continuous improvement. It comes from thewords ‘Kai’ – continuous and ‘Zen’ – good or for the better. Leyland Trucks use the term ‘Kaizenevent’ for any action that is an improvement to an existing process. Kaizen events usually involvebringing together operators, managers and the owners of a particular event to discuss possibleimprovements.There are a number of major reasons why Leyland Trucks practices continuous improvement:To meet the productions and sales growth plans.To meet customer demands for more reliable trucks.To stay ahead of the competition. For example, there is always a risk that rival manufacturers,e.g. in China and other European countries, might merge (this happens when two companiesjoin together). This could lead to a threat from these bigger competitors.To offset rising labour costs. Wage costs rise every year. Leyland is not able to raise pricesbecause of competition, so any increase in wages has to be compensated for by more efficientproduction.