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use this - CMST1150 AUGUST24,2009 01:56:00 RobertReich,,...

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CMST 1150 09/03/2011 01:56:00 AUGUST 24, 2009 COMMUNICATION SKILLS ARE IMPORTANT! The beginning of all skill building is “becoming aware” Labor Secretary’s Education Recommendations Robert Reich, former Secretary of Labor, said that if you are getting educated  today, one should get:  1.  A liberal arts education It expands you; humans have been involved in liberal arts  FOREVER! 2.  Public Communication skills 3.  Small group experience (comm. in teams) Communication is an Important Set of Workforce Skills New economy is more information and service based.  Problem solving,  interpersonal communication, decision making are soft skills which are crucial  in the economy.   Communication is Important to Employers 71% cited solid comm.. skills impact A good working relationship includes employees feeling valued Employee satisfaction includes understanding how their work contributes to  organizational goals.   1
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Workers: Communication Most Important Workplace Skill Ability to communicate and think critically seen as more important than  computer or other job-specific skills 87% say comm.. skills as being “very important” for performing their jobs Only 50% rated computer skills as “very important” 10 Areas of the Communication Field 1. Intrapersonal Communication 2. Interpersonal Communication 3. of Communication 4. Intercultural Communication 10.Ethics and Communication Performance Studies Group and Team Communication Public Communication Organizational Communication Mass Communication Technologies AUGUST 26, 2009 2
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THE RESEARCH PROCESS (Background and Overview)      What is truth?    Truth is abstract to what a person thinks it is.  Has to do with how  you were raised and what you were formerly taught…  what is proper and what is improper   But how do you defend what you claim to know? Nothing is ever completely black and white…because of  different types of evidences Research tries to get that better answer: I.  1 st  stage in inquiry: Ask questions Inquiry is the process of asking interesting, significant questions and getting  disciplined and systematic answers o A.  Q’s of definition You cannot define something without instantaneously stating  what it’s not… What is it?  What shall we call it? o B.  Q’s of fact Properties that things have and relationships between  properties that things have.  Facts have to be verifiable.  We have to be careful of putative claims There is no way of verifying a putative claim…you can’t  prove it… instead the person claiming it puts it on the  other person questioning the claim to prove that its not  correct 3
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