MGT466 Deresky chapter 4 study guide outline (1)

MGT466 Deresky chapter 4 study guide outline (1) - (John...

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MGT 466 International Management Chapter 4 Topics, Vocabulary, and Models of International Management Vocabulary terms: “Cultural Noise” Attribution Stereotyping Kinesic behavior Nonverbal communication Proxemics High contact cultures-low contact cultures Paralanguage Object language Material culture Monochromic v. polychromic cultures High v. low context cultures 1. Cultural variables affecting communication a. Attitudes b. Social organizations c. Thought patterns d. Roles e. Language f. Nonverbal communication g. Time 2. The importance of trust in communication – how to develop
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Unformatted text preview: (John Child) a. Emphasize mutual benefit with clear commitments and good intentions b. Improve predictability – resolve conflicts early and keep communications open c. Use social interactions to develop mutual bonding (not just business). d. Countries with high predisposition toward trust v. low trust 3. Managing Effective cross-cultural communication a. Develop cultural sensitivity b. Careful encoding c. Selective transmissions d. Careful decoding and feedback e. Follow up actions...
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This note was uploaded on 03/23/2011 for the course MGT 466 taught by Professor Ishak during the Winter '08 term at Grand Valley State.

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MGT466 Deresky chapter 4 study guide outline (1) - (John...

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