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Unformatted text preview: which the product or service solves the clients problem. 5. Handling objections- The consumer may have questions or think the price is too high but you cant take it personally. You should anticipate specific objections. 6. Closing the sale- Find out how the customer would like to proceed. See if they are ready to purchase and if all questions have been answered 7. Following up- Final step in selling process which salesperson ensures that delivery schedules are met, the goods or services perform as promised and that buyers employees are properly trained to use products...
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This note was uploaded on 03/23/2011 for the course MARK 3001 taught by Professor Emmelhainz during the Fall '10 term at University of Georgia Athens.
- Fall '10