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007118 - amount something was not disclosed clearly or was...

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Your Address  Your City, State and Zip Code  Date  Name of Contact Person, if available  Title, if available  Company Name  Consumer Complaint Division (if you have no contact person)  Street Address  City, State, Zip Code  Dear (Contact Person):  Re: (account number, if applicable)  On (date), I (bought, leased, rented or had repaired) a (name of product, with serial or model  number or service performed) at (location, date and other important details of the transaction).  Unfortunately, your product (or service) has not performed well (or the service was inadequate)  because (state the problem). I am disappointed because (explain the problem: for example, the  product does not work properly, the service was not performed correctly, I was billed the wrong 
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Unformatted text preview: amount, something was not disclosed clearly or was misrepresented, etc.). To resolve the problem, I would appreciate your (state the specific action you want - money back, charge credit card, repair, exchange, etc.). Enclosed are copies (do not send originals) of my records (include receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents). I look forward to your reply and a resolution to my problem, and will wait until (set a time limit) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at (home and/or office numbers with area code). Sincerely, Your name...
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