Chapter06_HodgettsRev

Chapter06_HodgettsRev - 1 PowerPoint slides by R. Dennis...

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1 PowerPoint slides by R. Dennis Middlemist, Professor of Management, Colorado State University
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Chapter 6 Organizational Cultures and Diversity The specific objectives of this chapter are: 1. EXAMINE some of the major ethical issues and problems confronting MNCs in selected countries. 2. DISCUSS some of the pressures on and action being taken by selected industrialized countries and companies to be more socially responsive to world problems.
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3 The Nature of Organizational Culture Shared values and beliefs that enable members to understand their roles and the norms of the organization, including Observed behavioral regularities, as typified by common language, terminology, and rituals. Norms, as reflected by things such as the amount of work to be done and the degree of cooperation between management and employees. Dominant values that the organization advocates and expects participants to share, such as high product and service quality, low absenteeism, and high efficiency. Organizational culture
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4 The Nature of Organizational Culture A philosophy that is set forth in the MNC’s beliefs regarding how employees and customers should be treated. Rules that dictate the do’s and don’ts of employee behavior relating to areas such as productivity, customer relations, and intergroup cooperation. Organizational climate, or the overall atmosphere of the enterprise as reflected by the way that participants interact with each other, conduct themselves with customers, and feel about the way they are treated by higher-level management Organizational culture Shared values and beliefs that enable members to understand their roles and the norms of the organization, including
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5 Interaction Between National and Organizational Cultures National cultural values of employees may have a significant impact on their organizational performance Cultural values employees bring to the workplace with them are not easily changed by the organization
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6 Motivation Cultural Variations Table 6–1 Dimensions of Corporate Culture To be consistent and precise. To strive for accuracy and attention to detail. To refine and perfect. Get it right. To be pioneers. To pursue clear aims and objectives. To innovate and progress. Go for it. Activities Output Relationship To put the demands of the job before the needs of the individual. To put the needs of the individual before the needs of the job. Job Person Identity To identify with and uphold the expecta- tions of the employing organization. To pursue the aims and ideals of each professional practice. Corporate Professional Adapted from Table 6.1: Dimensions of Corporate Culture
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7 Communication Cultural Variations Table 6–1 Dimensions of Corporate Culture To stimulate and encourage a full and free exchange of information and opinion. To monitor and control the exchange and
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Chapter06_HodgettsRev - 1 PowerPoint slides by R. Dennis...

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