MNG201_Revision_Q_&_A

MNG201_Revision_Q_&_A - BUSINESS MANAGEMENT...

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BUSINESS MANAGEMENT MNG201-6 2009 Revision Questions and Memo Disclaimer :  Any reference to codes is a reference to official UNISA codes.  We do not duplicate their codes nor  represent them as our own.  We are a private company and we are in no way connected with UNISA, nor do we hold   a collaboration  agreement  with UNISA.   We simply work through  UNISA material with students  as a form of   academic support and revision.  Our revision packs are compiled by our lecturers, based on UNISA material and   questions are based on the type of questions asked by UNISA in examinations and assignments.
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1. Managers at all levels of the organisation need three management skills, but they need it in different proportions from level to level. Middle-level managers must have the ability to ……………………. . top- level managers must have the ability to …………. . and lower-level managers must have the ability to ……………. a) perform jobs such as data entry in a computer b) see things as a whole and the interrelationship of their parts c) get employees to achieve organisational goals 1. b, a, c 2. b, c, a 3. a, b, c 4. c, b, a 2. The management process comprises four management functions, which managers perform in a specific sequence. Select an example of each management function and list it in the correct sequence. a) conduct a job interview to fill a vacant position b) determine how many units must be produced during a shift c) praise an employee for reaching his sales target d) adjust the budget to reflect an increase in wages 1. a, b, c, d 2. b, a, c, d 3. c, b, d a 4. d, c, b, a 3. Match each situation in column A with an appropriate management role in column B. COLUMN A Situation COLUMN B Management role a discuss the organisation's offer on a wage increase with union representatives e decisional b read the Business Day first thing in the morning f interpersonal c develop new total quality management techniques g informational d have a mentoring session with an employee 1. ae bf cg de
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2. ef bg ce df 3. ag be cf dg 4. ef bg ce dg Question 4 - 7 The following statements pertain to the evolution of management theory. Answer the questions that follow. a) A famous series of studies, known as the Hawthorne studies, gave momentum to this perspective on management. b) This researcher was a mechanical engineer and he studied the work of individual workers to discover exactly how they performed their tasks. c) According to this approach, certain disabilities can cripple an organisation. d) This perspective on management comprises management science and operations research. e)
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MNG201_Revision_Q_&_A - BUSINESS MANAGEMENT...

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