MNG201_study_units_11_to_13

MNG201_study_units_11_to_13 - MANAGEMENT STUDY UNIT 11...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
MANAGEMENT STUDY UNIT 11 MOTIVATION MOTIVATION Text chapter 14 Motivation is an inner desire to satisfy an unsatisfied need. Willingness of an employee to achieve organisational goals THE MOTIVATION PROCESS Comprises an inner state of mind that channels an employee’s behaviour 1 Need - eg. unfulfilled need for higher status/promotion 2 Motive - Desire to advance to managerial position 3 Behaviour - Need will engage in specific behaviour eg. work overtime 4 Consequence - May be positive and negative. May be promoted or not 5- Satisfaction / dissatisfaction - Consequence of behaviour could lead to satisfaction or dissatisfaction 6 Feedback - Dissatisfaction process starts again - Satisfaction want to achieve an even better level Equation: Motivation x Ability x Opportunity = Performance
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
THE CLASSIFICATION OF MOTIVATION THEORIES Content theories 1. Maslow’s hierarchy of needs Assumptions: - People always want more, needs depend on what they already have. Only unsatisfied needs influence behaviour - People’s needs arise in order of importance. 2. Herzberg’s two-factor theory Work satisfaction MOTIVATION FACTORS - Relate to job content Work dissatisfaction HYGIENE FACTORS - Job context Motivator factors Hygiene factors Achievement Organization policy Recognition Supervision Work itself Salary Responsibility Working conditions Advancement Interpersonal relationships 5 4 3 2 1 High Order needs satisfied by intrinsic rewards Self actualization needs Esteem needs Affiliation needs Social Security needs Physiological needs Low order needs satisfied by extrinsic rewards
Background image of page 2
3. Acquired needs model (McClelland’s achievement motivational theory) People acquire certain types of needs during a lifetime of interaction with the environment. - Need for achievement (N Ach) Need to excel / succeed - Need for affiliation (N Aff) Desire for friendly & close relationships - Need for power (N Pow) Makes others behave in a way they wouldn’t normally behave Process theories Focus How motivation actually occurs Emphasis is on process of individual goal setting & evaluation of satisfaction after the goals have been achieved. 1. Equity theory of motivation Individual must perceive the relationship between Individual perceives a relationship based on a comparison of input- output ratio between themselves & someone else regarded as an equal. Reward (individual’s own inputs) = Reward (comparable individual’s inputs) Inputs Outputs 2.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 15

MNG201_study_units_11_to_13 - MANAGEMENT STUDY UNIT 11...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online