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intentionalinterviewingsummary-100325170252-phpapp02

intentionalinterviewingsummary-100325170252-phpapp02 -...

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Positive Asset It is not enough to just listen even though that is a critical skill; it is vital that positive strengths and assets are uncovered by the client with your help. Without a Positive Asset Search , Counseling can degenerate into a depressive litany of negative stories, whining and complaining. Develop respect for your clients and empower them by suggesting ways to build on their strengths.
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In a Nutshell Ethics & Multicultural Competence Attending Behavior 3V’s+B Client Observation Skills Basic Listening Sequence Open/Closed Questions Encouraging, Paraphrasing, Summarizing Reflection of Feeling 5-Stage Interview Structure Confrontation Focusing Reflection of Meaning Influencing Skills & Strategies
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Attending Behavior This is basic to communication. Attending behavior encourages clients to talk, tell their stories and reduce counselor talk time. The reduced attending behavior used intentionally can help clients move away from less productive or destructive topics. Can be used to model good communication skills for clients who need them. Added counselor benefits: Communicates to your clients that you are interested in them. Become aware of your client’s pattern of attending. You can modify your pattern of attending to establish rapport with many individuals. When counselor is lost or confused…attend!
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Attending Behavior: 3 V’s + B Visual eye contact: if you are going to talk to people look at them. Vocal Qualities : vocal tone and speech rate indicate clearly how you feel about another person . Verbal Tracking : the client comes to you with a topic of concern, don’t change the subject, stick with the client’s story…keep on track! Attentive & Authentic Body Language : face your client squarely, lean forward, have an expressive face and use facilitative, encouraging gestures.
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Client Observation Skills-Why? The self-aware interviewer is constantly aware of the client and of the here-and-now interaction in the session. The client tells us about their world using verbal and non-verbal means. Observations skills are critical tools to determine how the client interprets their world.
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Client Observation Skills-What? Skills focus on 3 areas: 1. Nonverbal Behavior : eye contact patterns, body language, Leaning forward, crossing arms, facial cues, large scale movements. 2. Verbal Behavior : note verbal tracking patterns, topic change- when & who initiates the change?, “I” or “other” statements, do negative statements become more positive? 3. Discrepancies : incongruities, mixed messages contradiction, & conflict manifest in interviews. Effective interviewers can notice discrepancies and feed them back to the client to benefit the client.
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Client Observation Skills-How?
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