EPSYCHAPTER 8

EPSYCHAPTER 8 - MicroskillsHierarchy...

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    Microskills Hierarchy Five-stage interview structure Reflection of feeling Encouraging, paraphrasing, and summarizing Client observation skills Open and closed questions Attending behavior Ethics and multicultural competence
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    The Ivey Taxonomy Anticipating the results of skill  useage
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    First Sections of Taxonomy competence Attending Behaviors Basic Listening Sequence
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    Present in all interviews Expected Outcome Clients learn, appreciate,  respect your knowledge
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    Attending Behaviors appropriate visuals, vocals,  verbals, and body language Expected outcome respond openly especially  about topics to which  attention is given (selective  attention)
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    Basic Listening Sequence Open and closed questions Observation Encouraging Paraphrasing Summarizing
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    Open and closed questions Open begin with who, what,  when, where and why;  Closed begin with is, and are Expected Outcome Open = more detail Closed  = more specific Both = more talk
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This note was uploaded on 03/23/2011 for the course PSY 554 taught by Professor K during the Spring '11 term at S. Connecticut.

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EPSYCHAPTER 8 - MicroskillsHierarchy...

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