Collaborative BPM through harmonised BPM

Collaborative BPM through harmonised BPM - COLLABORATIVE...

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1 COLLABORATIVE BUSINESS PROCESS MANAGEMENT THROUGH HARMONIZED MESSAGING Shazia Sadiq, Maria Orlowska School of Information Technology and Electrical Engineering The University of Queensland, Australia Email: shazia@itee.uq.edu.au ; maria@itee.uq.edu.au Wasim Sadiq, Karsten Schulz SAP Research Centre Brisbane, Australia Email: wasim.sadiq@sap.com ; ka.schulz@sap.com Keywords: Business Process Management, Workflow Systems, Messaging Middleware, Enterprise Application Integration Abstract: Workflow systems in specific and Business Process Management Technologies in general, have significantly contributed to overcoming some of the integration problems of intra and inter enterprise process control and monitoring. However, the complexity of the interactions between heterogeneous and autonomous systems within the enterprise and often between trading partners in ever increasing. A number of initiatives and proposals are underway to provide solutions for process specification and communication. However, the focus is often on defining APIs and interfaces rather than the semantics of the underlying interactions. On the other hand messaging technologies are well positioned as the key enabling technology for facilitating these interactions. Although messaging systems have traditionally had a different agenda dominated by scalability and performance, we see a great potential in the enhancement of current messaging infrastructure, in its new role in facilitating complex, long running interactions for dynamic and collaborative processes operating in decentralized environments like the web. In this paper, we primarily present a vision for a technology aimed at providing a level of harmonization to multiple messages to form a single custom definable backbone. We will provide the foundation framework for the harmonized messaging technology and identify fundamental issues for the management of such complex interactions. 1 Introduction The last two decades have witnessed a tremendous growth in data storing, processing and communication capabilities. This growth has made a profound impact on how organizations deal with day-to-day operations and develop future business strategies. Commonly available networking and expansion of the access to the Internet have
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2 changed the way we reason about system architectures, with integration becoming an obvious and preferred option. The research efforts and development paths pursued by many academic groups and industry vendors, targeting heterogeneous system integration, have not been easy and have not always delivered effective and practical results which could make a real impact on how the future solutions are to be constructed. Many lessons have been learnt from these research outcomes. They outline the clear boundaries of feasibility when dealing with building new applications out of existing and useful/deployable components (Colomb & Orlowska, 1994). These conclusions are not only related to the technological aspects of integrated structures, such as the middleware, but also to
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Collaborative BPM through harmonised BPM - COLLABORATIVE...

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