Collaborative Business Process Management Exploring Themes, Achivements and Perspectives

Collaborative Business Process Management Exploring Themes, Achivements and Perspectives

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Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives Journal: 18th European Conference on Information Systems Manuscript ID: ECIS2010-0345.R1 Submission Type: Research Paper Keyword: Business process management, Networks, E-collaboration, IS research agenda 18th European Conference on Information Systems
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COLLABORATIVE BUSINESS PROCESS MANAGEMENT: EXPLORING THEMES, ACHIEVEMENTS, AND PERSPECTIVES Niehaves, Björn, European Research Center for Information Systems, Leonardo-Campus 3, 48149 Muenster, Germany, bjoern.niehaves@ercis.uni-muenster.de Plattfaut, Ralf, European Research Center for Information Systems, Leonardo-Campus 3, 48149 Muenster, Germany, ralf.plattfaut@ercis.uni-muenster.de Abstract Under labels such as global value chains, global production networks, interconnected firms, or outsourcing cross-boundary business processes have gained significant attention in practice and research. However, only little research has yet systematically examined the implications of cross- boundary business processes for Business Process Management (BPM). These cross-boundary business processes together with the drivers of collaboration and network management as well as governance form one of the key challenges for today’s BPM research. In this study we thus systematically review literature and seek to answer whether BPM research in Information Systems (IS) has yet embraced and explored the concept of collaboration. We find that collaborative BPM is a growing trend in IS research, but that there still exist significant research gaps. Therefore, we propose a research agenda that points at potentially fruitful directions for future research. Keywords: business process management, collaboration, literature review. Page 1 of 13 18th European Conference on Information Systems
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1 INTRODUCTION Significant developments in management, economics, and organization have fueled the study of organizational boundaries (Newell et al. 2001). Major drivers include, for instance, the increasing importance of global value chains (Gereffi et al. 2005, Sia et al. 2008) and production networks (Sturgeon 2002), of interconnected firms (Lavie 2006), collaboration dynamics (Chen et al. 2008, Katila & Mang 2003), outsourcing (Walsh & Deery 2006), and the increasing potential of information systems (Phelps 2007). While the boundary phenomenon has already been intensively studied on the level of the business processes as in supply chains or inter-organizational systems (Ashkenas et al. 1995), little research has yet systematically examined the implications of boundary-blurring business processes for Business Process Management (BPM). So far, research in BPM acknowledges that boundaries are blurring in BPM as managing collaboration, networks, and governance is becoming increasingly important and can be regarded a key challenge to BPM research and practice (Rosemann et al. 2006). Also, early in the development of business process-oriented management, it was recognized that BPM
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Collaborative Business Process Management Exploring Themes, Achivements and Perspectives

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