masters thesisTowards collaborative process modeling A framework for comparing social features in cu

Masters thesisTowards collaborative process modeling A framework for comparing social features in cu

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Unformatted text preview: Towards Collaborative Process Modeling A Framework for comparing Social Features in current BPM Tools Master Thesis IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF SCIENCE (M.Sc.) IN INFORMATION SYSTEMS AT THE SCHOOL OF BUSINESS AND ECONOMICS OF HUMBOLDT-UNIVERSIT AT ZU BERLIN submitted by Johannes Wolf Matriculation Number 527808 Supervisor: Prof. Dr. Jan Mendling Associate Supervisor: Assoc. Prof. Dr. Jan Recker Berlin, 14 October 2010 ABSTRACT Abstract Collaborative BPM, or social BPM, denotes the participation of multiple people in the process of modeling business processes. The widespread use of BPM in todays business practice, and an increasingly globalized business world, lead to BPM scenarios, in which process knowledge is distributed among many stakeholders and decision making becomes increasingly difficult due to problem complexity. Collaborative BPM makes use of col- laborative technologies to facilitate the process of discovering, modeling, and improving business processes. While business practice seems to enthusiastically pick up the new pos- sibilities of integrating collaborative technologies into existing BPM tools, BPM research still lacks a fundamental understanding of the concept and its implications. The lack of research is approached by this Master thesis, which provides a comprehensive understand- ing of collaborative business process modeling that is based on a review of literature and existing BPM applications. In order to provide a framework for comparing social features (i.e. collaborative technologies) in BPM tools, this thesis firstly presents a comprehensive review of the process of modeling; secondly defines the notion of collaborative business process modeling; thirdly reviews and presents aspects of collaboration and possibilities of their technical support; and finally develops and discusses an applicable framework for comparing social features in BPM tools. The research results emphasize the importance of collaboration in business process modeling and provide the foundations for further research, as well as an improved understanding of social BPM for business practice. II CONTENTS Contents List of Abbreviations VI List of Figures IX List of Tables XI 1 Introduction 1 1.1 Motivation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 Research Contributions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.3 Research Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.3.1 Research Problem & Research Questions . . . . . . . . . . . . . . . 3 1.3.2 Research Approach & Research Framework . . . . . . . . . . . . . . 5 1.3.3 Literature Search Method . . . . . . . . . . . . . . . . . . . . . . . 6 1.4 Structure of this Thesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 Business Process Management 12 2.1 The Value of Business Process Orientation . . . . . . . . . . . . . . . . . . 12 2.2 Definition of Business Process Management...
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This note was uploaded on 03/23/2011 for the course COMPUTER S DIT09M1-10 taught by Professor Saman during the Spring '10 term at Sheffield Hallam.

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Masters thesisTowards collaborative process modeling A framework for comparing social features in cu

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