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ch08-10 - Chapter 8 Socializing Orienting and Developing...

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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 1 Chapter 8 Socializing, Orienting, and Developing Employees
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 2 Introduction Ideally, employees who understand and accept the organization’s ways will be able to attain their own goals. HR helps employees become well-adjusted and productive through socialization, training, and development programs. In other words, they’re hired – now what?
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 3 The Insider-Outsider Passage Socialization , or “onboarding” is a process of adaptation to a new work role adjustments must be made whenever individuals change jobs the most profound adjustment occurs when an individual first enters an organization, i.e., outside to inside
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 4 The Insider-Outsider Passage The Assumptions of Employee Socialization socialization strongly influences employee performance and organizational stability socialization does not occur in a vacuum new members suffer anxiety individuals adjust to new situations in similar ways 1 4 3 2
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 5 The Insider-Outsider Passage The Socialization Process Prearrival Individuals arrive with a set of values, attitudes, and expectations developed from previous experience and the selection process. Encounter Individuals discover how well their expectations match realities within the organization. Where differences exist, socialization occurs to imbue the employee with the organization’s standards. Metamorphosis Individuals have adapted to the organization, feel accepted, and know what is expected of them.
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 6 The Insider-Outsider Passage The Socialization Process Productivity Commitment Turnover Outcomes Metamorphosis Encounter Prearrival
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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 8, slide 7 The Purpose of New-Employee Orientation Orientation may be done by supervisor, HR staff, computer-based programs, or some combination can be formal or informal, depending on the organization’s size teaches the organization’s culture, or system of shared meaning Socialized employees know how things are done, what matters, and which behaviors and perspectives are acceptable What if a merger occurs? Merging cultures can be tricky.
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