Case 7 Perfect Pizzeria

Case 7 Perfect Pizzeria - Kyle Gring 9/20/2010 Case 7...

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Kyle Gring 9/20/2010 Case 7 Perfect Pizzeria 1. Consider the situation where the manager changed the time period required to receive free food and drink from six to twelve hours of work. Try to apply each of the motivational approaches to explain what happened. Which of the approaches offers the most appropriate explanation? Why? a. Equity theory of motivation: With this motivation theory the workers will feel unfairly treated and in return will work less hard. In the future the workers may quit their job or continuously look for another opportunity while pushing the pizza job under the rug. b. Expectancy theory of motivation: With this theory of motivation the mangers of the pizza joint should make sure expectancy, instrumentality and valence are all positive. In this situation something that the manger did was take away something that all the employees expected and thus disrupted their motivation which led to the downfall of their production. c. Goal-setting theory of motivation: This theory of motivation focuses on the process of developing, negotiating, and formalizing performance targets or
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This note was uploaded on 03/24/2011 for the course MKT 359 taught by Professor Pope during the Spring '11 term at Grand Valley State University.

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Case 7 Perfect Pizzeria - Kyle Gring 9/20/2010 Case 7...

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