189-103_L05_The_Design_of_Technology

189-103_L05_The_Design_of_Technology - Information...

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1 Information Technology & Informatics (04:189:103:01) The Design of Technology Lecture 5 Voorhees Hall 105 Stew Mohr, Ph.D. , and Joe Sanchez, Ph.D .
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Lecture 5 ITI 103 2 Today’s Agenda Reprise key concepts on social informatics IT in the News Constructing technology systems to meet user’s needs (case study: Vannevar Bush’s Memex) Review materials and readings for Thursday night’s class Review first written assignment and creating a bibliography
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Lecture 5 ITI 103 3 Reprise Social Informatics Technology Social Context Social Informatics "Social Informatics (SI) refers to the body of research and study that examines social aspects of computerization, including the roles of information technology in social and organizational change, the uses of information technologies in social contexts, and the ways that the social organization of information technologies is influenced by social forces and social practices.” (Kling Center, 2010)
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Lecture 5 ITI 103 4 Reprise the Productivity Paradox Productivity Paradox Fear of automation and losing jobs. The relationship between productivity and the investment in ICTs showed no real cause and effect. Do you think ICTs bring better productivity to your own work or in your workplace? Why or why not? Social explanations may provide insights: Systems developed in ways that lead to failures Systems not designed in ways to actually facilitate people’s work Underestimation of how much skilled work is required to derive value from systems (Kling, 1999, sec. 3.0)
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Lecture 5 ITI 103 5 Reprise Socio-technical Information Systems People in various roles and relationships with each other and with other system elements Hardware (computer mainframes, workstations, peripherals, telecommunications equipment) Software (operating systems, utilities and application programs) Techniques and processes (management science models, voting schemes) Support resources (training/support/help) Information structures (content and content providers, rules/norms/regulations, such as those that authorize people to use systems and information in specific ways, access controls)
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Lecture 5 ITI 103 6 Reprise Access Technological access – physical availability of suitable equipment and infrastructure Social access – know-how, mix of professional knowledge and economic resources, technical skills, to USE technologies in ways that enhance practices and social life. Should not be an ADD ON to technological development, but integral to the process of development.
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Lecture 5 ITI 103 7 IT in the News IT in the News
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Lecture 5 ITI 103 8 IT in the News Slides
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Lecture 5 ITI 103 9 Image source: http://www.culiblog.org/archives/peabody'shistory.jpg 1945 As We May Think” by Vannevar Bush As We May Think” by Vannevar Bush
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Lecture 5 ITI 103 10 As We May Think” by Vannevar Bush As We May Think” by Vannevar Bush Image source: http://www.futureofthebook.org/blog/archives/memex-1.jpg
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This note was uploaded on 03/24/2011 for the course IT 393 taught by Professor Mohr during the Spring '11 term at Rutgers.

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189-103_L05_The_Design_of_Technology - Information...

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