189-103_L08_Information_Architecture_-_Spring_2010

189-103_L08_Information_Architecture_-_Spring_2010 - Click...

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Unformatted text preview: Click to edit Master subtitle style Lecture 8 ITI 103 Lecture 8 11 Information Technology & Informatics (04:189:103:01) Information Architecture Lecture 8 Voorhees Hall 105 Stew Mohr and Joe Sanchez ITI 103 Lecture 8 ITI 103 Lecture 8 ITI 103 22 Today’s Agenda • Class-to-date feedback • Reprise key concepts from Tuesday’s class • IT in the news • Information Architecture and Push-Pull of information on the Web • Review paper content • Review materials and readings for next week’s Tuesday ( NOT!! – will be held online) and Thursday classes Lecture 8 ITI 103 ITI 103 33 Class-to-date Feedback On distributed sheets please tell us… 1. What concept, idea, or topic remains the muddiest to you? 2. What do you believe to be the reasons for this? Instructor’s lectures? Course materials? Exercises and essays? Your preparation and reading? Other? 3. What would you like to see more of and/or less of ( and not necessarily elimination of!) in the class? … and turn in anonymously. Lecture 7 Lecture 8 ITI 103 Lecture 8 ITI 103 44 Arveson, P. (1998). The Deming Cycle. Accessed 20 April 2006. Available at http://www.balancedscorecard.org/bkgd/pdca.html. “Design or revise process components to improve results” “Implement the plan and MEASURE ITS PERFORMANCE” “Assess the measurements and report results” “Decide on changes needed to improve the process” Why Feedback? Performance Measurement and Improvement (Respond) W. Edwards Deming’s Quality Improvement Cycle Lecture 8 ITI 103 Lecture 8 ITI 103 55 Reprise Key Concepts from Previous Class Lecture 8 ITI 103 ITI 103 66 Reprise Cognitive Authority Wilson (1983) argues people construct knowledge in two different ways: • Based on their first-hand experience depending on what they learn first-hand based on the stock of ideas they bring to the interpretation and understanding of their encounters with the world. • But people primarily depend on others for ideas as well as for information outside the range of direct experience . Much of what they think of the world is what they have gained second-hand . However, people do not count all hearsay as equally reliable; only those who are deemed to “know what they are talking about” become cognitive authorities. Cognitive authority refers to a person or information from a person that exhibits competence, trustworthiness, credibility, charismatic authority Lecture 8 Lecture 8 ITI 103 Lecture 8 ITI 103 77 Reprise Cognitive Authority (Cont’d.) Refers to a person or information from a person that exhibits: • competence • trustworthiness • reliable reputation • intrinsic plausibility of claims • repeated plausibility • credibility • charismatic authority Credibility has 2 components • Trustworthiness: a person is honest, careful in making statements, and disinclined to deceive • Competence: Ability to observe accurately or investigate successfully Lecture 8 ITI 103 Reprise Knowledge and Knowing What is knowledge? What is knowledge?...
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This note was uploaded on 03/24/2011 for the course IT 393 taught by Professor Mohr during the Spring '11 term at Rutgers.

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189-103_L08_Information_Architecture_-_Spring_2010 - Click...

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