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Unformatted text preview: assignment of various user permission levels (i.e. client, employee, etc) Active Technician Project Manager Administrative Support Client Automated Email This use-case describes instances when a customer request status is sent automatically after updates to the work request. Active Technician Administrative Support Client Client Work Request Input This use-case describes customer ability to input work request orders through an automated system via the Internet Client Project Manager Barcode System Integration This use-case illustrates the tracking of customer equipment items along with component and software configuration Active Technician Administrative Support...
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- Spring '11