{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

ch1 - HOSP2030 Hospitality Human Resource and Diversity...

Info icon This preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
HOSP2030 HOSP2030 Hospitality Human Resource Hospitality Human Resource and and Diversity Management Diversity Management Paul Bagdan, Ph.D. Paul Bagdan, Ph.D.
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Chapter 1 H.R. Issues within the Hospitality Industry
Image of page 2
H.R. Mgt. - what is it??? Every business has 3 main resources: financial resources physical resources human resources What is a Supervisor/Manager? any person who manages people making products or performing services
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Introduction Strong employees = competitive advantage. HRM is a subset of management. It has five main goals: Goals of HRM hire employees attract employees retain employees motivate employees train employees
Image of page 4
H.R. Roles Broadly defined roles An integrated role of management Varies with size of bus. and from bus. to bus. Must support corporate culture External pressures Staffing Training & Development Employee Wellness
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
HRM helps employees understand other countries’ political and economic conditions. Understanding Cultural Environments Countries have different values morals customs political, economic, and legal systems HRM operates in a global bus. environment.
Image of page 6
Understanding Cultural Environments HRM must ensure that
Image of page 7

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern