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Chapter 6 and 7

Chapter 6 and 7 - Chapter 6 Goal A desired future state...

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Chapter 6 Goal - A desired future state that the organization attempts to realize. Plan – A blueprint specifying the resource allocations, schedules, and other actions necessary for attaining goals. Planning – the act of determining the organization’s goals and the means for achieving them Purposes of Goals and Plans: Legitimacy Source of motivation and commitment Resource allocation Guides to action Rationale for decisions Standard of performance The Organizational Planning Process 1. Develop the Plan: Define Mission – Set Goals 2. Translate the Plan: Define tactical plans and objectives – Develop strategy map – Define contingency plans and scenarios – Identify intelligence teams 3. Plan Operations – Define operational goals and plans – Select measures and targets – Set stretch goals – Crisis planning 4. Execute the Plan – Use: Management by objectives – Performance dashboards – Single use plans – Decentralized responsibility 5. Monitor and Learn – Hold planning reviews – Hold operational reviews Organizational Mission Mission - The Organization’s reason for existence Mission Statement – A broadly stated definition of the organization’s basic business scope and operations that distinguishes it from similar types of organizations
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Goals and Plans Strategic Goals – Broad statements of where the organization wants to be in the future; pertain to the organization as a whole rather than to specific divisions or departments. Strategic Plans – The action steps by which an organization intends to attain strategic goals. Tactical Goals – Goals that define the outcomes that major divisions and departments must achieve for the organization to reach its overall goals. Tactical plans – Plans designed to help execute major strategic plans and to accomplish a specific part of the company’s strategy. Operational Goals – Specific, measurable results expected from departments, work groups, and individuals within the organization. Operational plans – Plans developed at the organization’s lower levels that specify action steps towards achieving operational goals and that support tactical planning activities.
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