bus210_appendix_b[1]

bus210_appendix_b[1] - Employees would have multiple roles...

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Brian Fell Roles and Behaviors March 10, 2010 Deborah McCafferty Business 210 Appendix B BUS 210
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Roles and Behaviors Description of Company Car Performance and modification shop. A company that will offer high quality performance and racing modifications for all types of vehicles, and to provide the needed install and tuning services to give a full and complete professional service shop. Roles and Behaviors Entrepreneurs Here the entrepreneur would offer the funding to buy/lease a building of suitable nature that would allow for large car building equipment and tools. Offer extra capital to expand in different areas to evolve with the new and upcoming parts and styles in the automotive industry. Managers The manager would keep the shop moving and keep the employees in track with the jobs at hand. Keeping the books and customers up to date with the progress and situations that may arise with their vehicles. BUS 210
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Employees
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Unformatted text preview: Employees would have multiple roles and goals set forth by the manager. From working the desk with walk-in customers to have quick and courteous attitude and to provide service quotes and pricing for parts. The service and install bay employees would be required to provide fast and quality and all needed updates or changes to properly service the customers vehicles. They would keep the inventory up to date and with the most requested items and new items available. Extra duties would be to keep the interior and all parking lots and exterior of building clean and inviting to all levels of customers. What behaviors and BUS 210 attitudes should be cultivated in your organization? Courteous and polite would be above and beyond the two main behaviors to be instilled. I would expect fast hard working employees that love to work on cars and don’t look at the work “as a job”. BUS 210...
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bus210_appendix_b[1] - Employees would have multiple roles...

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