ADMS2610-Session10-Ch28 - ADMS2610 Session 10 Chapter 28(pg...

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ADMS2610 Session 10 Chapter 28 (pg. 543-554) Consumer Protection Legislation Types of Laws - Laws relate to the 5 basic areas o (1) Product Safety o (2) Product Quality and Performance o (3) Credit Granting o (4) Credit Reporting o (5) Business Practice - Five Different Approaches o (1) Disclosure of information o (2) Consumer rights at law o (3) Minimum Standards of safety, quality, performance o (4) Control of sellers and others Registration or licensing o (5) Prohibition of unethical business practice Examples: - Food and Drugs Act o Controls harmful products that may cause injury or illness o No civil right of action o Strict liability and penalties for breach - Hazardous Products Act o Prohibits manufacture and sale of products of an extremely dangerous character o Deals primarily with packaging (hazard warnings) - Motor Vehicles Safety Act o Safety standards for motor vehicles and vehicle parts o Testing procedures Consumer Information - Information o Related to both safety and protection o Protects consumers from deceptive or unfair practices - Thrust o Disclosure of information Product or service o Prohibition of false or misleading information - Example: o Weights and Measures Act
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Uniform system of weights and measures applied to goods sold in
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This note was uploaded on 03/25/2011 for the course ADMS 2610 taught by Professor Joshuasera during the Winter '10 term at York University.

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ADMS2610-Session10-Ch28 - ADMS2610 Session 10 Chapter 28(pg...

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