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Unformatted text preview: Chapter 1: Managing Globalization- Companies are expanding globally, across borders.- Managers from the U.S. are now managing workers in foreign countries.- Companies tap international markets- Why? Foreign incomes is RISING, demand is RISING- How? The internet- Affects both small and big companies Example: GE - half of their employees are outside the US Technological Change - Example: From Desktops to Laptops- Internet drives down costs and speeds up globalization- Knowledge workers: workers whose primary contributions are ideas and problem- solving expertise- Knowledge Management: set of practices aimed at discovering and harnessing an organizations intellectual resources-fully utilizing the intellects of organizations people. Finding, locking, sharing and capitalizing on the organizations resources. Collaboration across Boundaries- Toyota employees working with an online database to be accessed by all employees of different departments- Toyota cars working with PTC software company...
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- Spring '11