technical writing_chapter15notes_short reports

technical writing_chapter15notes_short reports - Chapter...

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Chapter 15: Writing Effective Short Reports Reports tell whether: Work is being completed Schedules are being met Costs have been contained Sales projections are being met Unexpected problems have been solved Types of Short Reports Routine reports – give information about planned, ongoing, or recurring events Periodic reports Sales report Progress reports Trip/travel reports Test reports Incident reports – reports that describe events the writer didn’t anticipate (accidents, breakdowns, environmental mishaps, delivery delays, etc.) Guidelines for Writing Short Reports Do the Necessary Research Some frequent types of research you can expect to do on the job include: Checking data in reference manuals or code books Searching databases for recent discussions of a problem or procedure Reading background information in professional or trade journals Reviewing a client’s file Testing equipment Performing an experiment or procedure Conferring with colleagues, managers, vendors, or clients Visiting and describing a site Attending a conference Follow these guidelines to do effective research for your short reports:
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1. Take careful notes 2. Record all necessary background information 3. Collect relevant factual data 4. Interview or consult key individuals whose comments and assessments are important to the success of your report
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Be Objective and Ethical Your readers will expect you to report the facts objectively and impartially: Avoid guesswork Do not substitute impressions or unsupported personal opinions for careful research Provide a straightforward and honest account Organize Carefully Many times a simple chronological or sequential sequence will be acceptable Use bullets or numbers, headings, and visuals when appropriate A short report should include: o Purpose – goal and content of the document
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This note was uploaded on 03/26/2011 for the course ENG 107 taught by Professor Myers during the Spring '11 term at Lehigh Carbon CC.

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technical writing_chapter15notes_short reports - Chapter...

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