BCom test 2 review

BCom test 2 review - Chapter 5 Questions 1. Which of the...

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Unformatted text preview: Chapter 5 Questions 1. Which of the following is NOT true about instant messaging (IM) in official corporate communication? D. U.S. companies have rejected I M as an appropriate method of communicating policies and procedures. 2. To protect computer systems from email viruses and hoaxes: B. forward questionable messages to the email administrator. 3. An email message with the subject of "Crescent City Grill Launch Party" should have which of the following as its first sentence? B. Attached are the notes from our Monday meeting discussing the launch party of the Crescent City Grill on March 3. 4. An organization that wants to provide its business partners with always-available information and contact capability should use which of the following? B. Extranet 5. When leaving a voice mail message for a client concerning the scheduling of a meeting, you should: C. leave your name, phone number, and two or three possible dates and times for the meeting. 6. Email and memos differ from letters in that they are: B. less formal in tone and formatting. 7. Electronic communication is the best way to communicate information that may be unpleasant for the sender to see when it is received. A. True 8. Emails are subject to subpoena litigation and frequently become the prosecutor's star witness. A. True 9. Text messaging is sometimes used as an avoidance technique, giving the perception of communication without the burden of intimacy. A. True 1. Which of the following is t rue about instant messaging (IM) in official corporate communication? C. Some corporate leaders are concerned that the use of I M jeopardizes productivity and security. 2. To protect computer systems from email viruses and hoaxes, you should NOT: C. forward all warnings about viruses to those in your address book just in case they are real. 3. An email message with the subject of "Planning Meeting for Glen Project" should have which of the following as its first sentence? B. Attached are the notes from our Monday meeting discussing the launch of the Glen project on March 3. 4. An organization that wants to provide its employees with always-available information, company forms, and contact capability should use which of the following? A. Intranet 5. When leaving a voice mail message for a client concerning the scheduling of a meeting, you should NOT: A. discuss your schedule for the week, detailing the dates and times of each meeting you already have on your calendar. 6. Which is NOT an advantage of email C. Reduced formality 7. When composing content for the Web: a. keep it simple 8. Incorporating formatting, such as bulleted lists or tables, is not advisable in email format because many browsers do not support formatted emails....
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BCom test 2 review - Chapter 5 Questions 1. Which of the...

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