statistics-article-4

statistics-article-4 - MLGW won't unplug utilities Policy...

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MLGW won't unplug utilities Policy urges residential customers to pay anyway By Daniel Connolly Friday, December 3, 2010 For a month starting Dec. 15, Memphis Light, Gas and Water Division will stop cutting off utilities to residential customers who don't pay their bills. It's part of an annual cold-weather mercy program. "We don't cut you off, but you really ought to pay because if you're having trouble with one bill, you'll have trouble with two bills," said Chris Bieber, the utility's vice president of customer care. Memphis has a high poverty rate -- the Brookings Institution in January estimated it at 23.1 percent of the population. Payment patterns suggest that some people pay close attention to what the utility calls moratoriums. In a normal month, MLGW processes about 400,000 payments, Bieber said. In a moratorium month, that drops to about 310,000. "People just stop paying," he said. The utility has several cutoff moratoriums. One protects people between Dec. 15 and Jan.
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This note was uploaded on 03/27/2011 for the course FIN 3410 taught by Professor Jones during the Spring '09 term at U. Memphis.

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statistics-article-4 - MLGW won't unplug utilities Policy...

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